Common questions about bookings, payments, and more.
A booking is considered confirmed only when the status is “Confirmed.�
If your booking stays in “Pending� the slot is not confirmed, and any deducted amount will be automatically refunded the same day.
Yes, you can select and book multiple courts in a single booking once logged in.
Cancellation charges apply based on how early you cancel.
Refer to the Cancellation Policy under Arena Information for detailed charges and refund rules.
Your playtime is limited to the original start and end time.
Arriving late does not extend the booking duration.
It will be considered a No-Show.
The booking amount is non-refundable.
No. Sportsea requires full payment at the time of booking.
Please check with the arena staff immediately.
If not resolved, you can raise a ticket by emailing:
sportsea.customercare@gmail.com
Don’t worry — if the booking fails due to payment or technical issues, any deducted amount will be refunded within the same day.
Editing booking details (date, time, court) is currently not supported. You must cancel (as per policy) and make a new booking.
No, bookings are non-transferable.
Refunds for failed or pending bookings are processed automatically.
You can check your payment source (UPI/Bank/Wallet) — refunds typically reflect within 1 business day depending on your bank.
Your booking ID or the Sportsea confirmation screen is sufficient.